Effective Date: December 12, 2024
Enchanted Swan Bakery (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.enchantedswanbakery.com, including any other media form, media channel, or mobile website related or connected thereto (collectively, the “Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
1. Information We Collect
Personal Data: When you place an order, create an account, or otherwise interact with us on our Website, we may collect personally identifiable information, such as:
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- Name
- Email address
- Phone number
- Delivery address
- Payment details (processed through a secure third-party payment processor)
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Non-Personal Data: We may collect non-personal information about you automatically when you visit the Website, such as:
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IP address
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Browser type
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Operating system
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Pages viewed and time spent on our Website
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Referring URLs
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2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Communicate with you regarding your order or inquiries
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Provide customer support
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Send you promotional emails, if you have opted in
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Improve our Website’s functionality and user experience
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Comply with legal and regulatory obligations
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3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties except as described in this Privacy Policy:
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Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing or hosting services.
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Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
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4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Recognize your browser or device
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Remember your preferences
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Improve our Website functionality and performance
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You can disable cookies through your browser settings; however, some features of the Website may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before submitting any data to these websites.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
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Accessing the personal information we hold about you
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Requesting corrections or updates to your information
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Requesting the deletion of your personal data, subject to certain exceptions
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Opting out of promotional communications
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To exercise these rights, please contact us at info@enchantedswanbakery.com.
8. Children’s Privacy
You must be at least 13 years old to create an account. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
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Email: info@enchantedswanbakery.com
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Phone: (832) 736-0042
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Thank you for trusting Enchanted Swan Bakery with your personal information.