REFUNDS & CANCELLATIONS
Main menu orders must be cancelled at least 3 days prior to pick-up and will be refunded the entire purchase amount.
Special orders of cupcakes and cakes must be cancelled at least 1 week ahead of the event date. The deposit is non-refundable.
All other special order items must be cancelled at least 3 days prior to the collection date and will be refunded the entire purchase amount.
If the order is not picked up during the designated pick-up time and you have not reached out to us to reschedule to have it picked it up by the next day, then you forfeit your desserts and do not receive a refund.
RETURNS
All items are final sale and not returnable.
Need help?
Contact us at info@enchantedswanbakery.com.